Everything You Need to Know
We know you're excited to receive your new friend! All orders are processed within 1-3 business days. After that, standard shipping to the United States typically takes 7-14 business days. You will receive a tracking number via email as soon as your order has shipped so you can follow its journey.
We are happy to offer FREE standard shipping on all orders within the United States! For customers outside the US, shipping costs will be calculated at checkout based on your location.
As soon as your order ships, we will send you an email with your tracking number and a link to view its status or you use the live chat support for tracking details. Please allow 48-72 hours for the tracking information to become available after you receive the email.
Yes, we do! We're excited to send our products to customers all over the world. Please note that international shipping times may vary and can take longer than our standard US shipping. The customer is responsible for any additional/remote costs that may apply to their order.
As soon as your order ships, we will send you an email with your tracking number and a link to view its status or you use the live chat support for tracking details. Please allow 48-72 hours for the tracking information to become available after you receive the email.
We want you and your little one to be 100% happy with your purchase. We stand by our product with a 30-day risk-free guarantee. If for any reason you're not completely satisfied, simply write to us at trendstryus@gmail.com within 30 days of receiving your order, and our friendly support team will help you with a return or exchange.
We take great care in packaging our products, but in the rare event that your item arrives damaged, please contact us immediately at trendstryus@gmailcom. Be sure to include your order number and a photo of the damage, and we will send you a replacement right away.
